Park Resorts Ltd WARNING

riiverbelle · Joined: 10 Dec 2006 Posts: 25 Location: The Island

Check your PM's mr right

stefanie · Joined: 04 Dec 2009 Posts: 1 Location: whitwell

We bought a van last Sept 08 and oh my god do I wish I had read all this before!!!

Long story but I inherited some money and decided againest investing it in a bank as so many were looking a big risk with little return!!!

Strubbled across Park Resorts \Thorness Bay

Biggest biggest mistake ever!!

We paid £13,000 for a van and other bits and bobs

When the van was sited we commented on a few things, kitchen tap broken etc and the lack of axel jacks. The response was greeted with a laugh and these will be repaired.

We were also advised that subletting was possible at a rate of 19% and if after a year we decided to sell we would loose maybe £1000.

3 mths later we still had the same issues and was informed subletting was not available due to the age of the van!!

I wrote a couple of letters got OFT involved to little effect!

Then out of the blue I had a call 'would you like to sublet'

Suddenly the repairs happened and the 3 axel jacks had 9 others join them!!

The rate to sublet jumped from 19% to 28% stuck as to what to do we agreed and as i had previously refused to pay site fee's will the disagreement with them continued had apparently no other option but to agree to a monthly agreement.

All was fine until I recieved the first statement and saw a whooping 55% had been taked by them!!! We challenged I was imformed this was the management fee on top of the 28%.

I then decided to sell showed a lovely couple round and had offered this to them £6000 considering enough was enough I wanted shot, everything was fine until I went to the office and asked for details on changing ownership.

I was then told that they would add 15% commission to the deal and charge the new owners a years prota site fee's even though I would have paid them out right from the £6000.

I said ok so how much would they pay it back from me.......£2000 I am not ashamed to tell you I burst into tears.

I have now accepted this in the light of no subletting for next year and site fee's £400 pmth!

I WOULD SAY THAT BUYING A VAN FROM THESE CROOKS WOULD SERIOUSLY DAMAGE YOU!!!!

It turned out I ended up with £1600 in my hand!! my account had £380 to be cleared!!

I have stated to them that I will make it my life mission to tell anyone that will listen TO NEVER HAVE ANY DEALINGS WITH THEM.

(sorry this is abit rambling still a very upsetting thing for me to deal with!!)

lsc73 · Joined: 09 Apr 2009 Posts: 25

That sounds awful! We looked into it, but luckily never went through with it.

Do let BBC Watchdog know in case there are a build up of complaints, they may investigate.

mrright · Joined: 20 Aug 2009 Posts: 3 Location: UK

mrright · Joined: 20 Aug 2009 Posts: 3 Location: UK

We are actively looking to expose Park Resorts UK holiday parks, for the corrupt way in which they conduct there business, thinking they can control and dictate to what they see as being the little people that pay for either a holiday home, or for a vacation with them, and in the long run pay their wages. Now we have put together this blog to create a forum for who they see as little people to have one BIG voice.

visit www.park-resorts.info

SayItAsItIs · Joined: 22 May 2010 Posts: 1

I had to reply to the post, admittedly after not going to bother to let anyone know but I felt after reading the posts on here, the place deserves to be shutdown.

Friends of ours stayed there a few weeks ago on a "SUN" (newspaper) holidays. Did the basic kinda holiday. When they arrived and inspected the accomadation they had no choice but to upgrade at the cost of an extra £85! For 3 days I might add. In all fairness the caravan they upgraded was very nice, en-suite, flat tele, nice kitchen, beautiful views etc etc.

However, they invited us over with our two kids to use the facilities as you can, so we decided to take a look closer as my Mum and Dad has previously been down there to seriously purchase a van!

So off we go, met up at their van which again was lovely. Decided to take the kids swimming, as we heard they had a slide in the pool, not sure who ejoyed it more me or the kids!
As we opened the door to the pool area there was water everywhere, litterally as you walked in the doorway where it was merely a walk way to the sitting area; if you can call it that (a few garden chairs!) We were the only people in there at the time, and the 3 x life guards continued to play football across the ball with a proper leather ball - unbelievable! You could argue well, we were hte only people in the pool so let them have fun, erm no! It's a professional outfit charging professional prices as stated below. Anyway, off I go to get change with my 3 yr boy and 2 yr daughter in one of the changing rooms, when my son says "Dad need a poo!", great I think off we go to the toilet (situated next to the water slide).
I was absolutely disgusted! Previous person hadn't flushed the toilet after a no.2 (I'll try and keep the descriptive explaination down), there was faeces around the outside of the toilet, wee all over the floor! It was that bad I struggled to let my son use the loo, I had to hold him clear of everything and the stench was unforgetable.
So not letting the kids get to disappointed we continued to use the pool which wasn't to bad cleaniess wise, kids loved the slide and it killed an hour or two.
So we get out I get the kids changed with my wife in the sitting area as you do, once they were all dressed I headed off to get changed, back through the flooded walk way and into a different changing room, to my astonishment, (sorry ladies or the squiffy ones) a used ladies sanitory towel and it again without being to explicit, it was something out of Hell Raiser. A) Why the hell do people think it's ok to leave something as personal as that on the floor?? It was absolutely disgusting to find such a thing behind and for the ignorant person not place it in a bin and you should be ashamed of your self and B) Why hadn't the (I hear you say "oh leave the poor lads alone" the poor lads who were just having a laugh, that hadn't checked the toilets, who couldn't be bothered to keep the walkway clear of water, who also didn't clear the changing up!!!

Anyone even thinking of staying there on holiday or purchasing a van, DON'T, DON'T STAY THERE OR BUY THERE, it's a dump, a dump that charges 5* prices.

Just a little visit for an hour or two like that has made me not want to stay at any park resort sites and it shouldn't be like.

I will also add I have stayed at 2 different parks (sorry can't remember the blooming name) on the mainland and they were far clearer and would definitely go back.

for those that have the "try yourself and make your own opinion", please please don't, if the pool is that bad, what is the cleaniness behind the scenes????

Sort your act out Nodes Point, your a joke to the island!

scouser · Joined: 12 Jul 2010 Posts: 1

I do not live on the IOW but have a caravan with park resorts in Great Yarmouth and we were ripped off.
The site was owened by Liffens we were able to have a fenced in area with garden but they stopped that and we lost everything but the van.
This year we upgraded the salesman was pushy no manners a case of sign on the dotted line now get lost. They say they gave us four thousand off our new van so now we have to let it out through them so they can get there money back and we must not have any thing of our own in the van.
We brought a 8 birth but they tell us it will be only a 7 as we have a bed missing which they said they will put in there but they cant be bothered.
I am also seeing new salespeople everytime we come down.
Can anyone who is reading this message help with addresses of people who can continue with my complaint as headoffice are just as bad.
I came across this site as many of you have had similar proplems.